State Farm® Insurance Agent Jeff Burtis

"Dax was fantastic to work with and Peyton was a delight to talk to. They got me the best deal as I’ve been shopping around for insurances AND bundled so many things for me. Great start to moving to Chicago."

"Friendly staff. Quick service. Misty was great resolving my issue over the phone."

"Very nice and pleasantly surprised"

"I am a first time driver in my family and have had the worse luck when it comes to cars. This was my first time to finally just talk to an agent to see what I can do to lower my rate. Progressive was way too greedy and I couldn’t do it after some financial issues has come up (medical that delayed my work ethic). Bryce Markum was an outstanding person! I can say he lowered my rate tremendously! I was truly blown away and taken aback by how much a difference he was able to make. Lastly, he had a phenomenal customer service tone and demeanor, not dry and dull personality. He made it easy and comfortable to talk to as someone who has very bad social skills!!

HIGHLY RECOMMEND!

10/10

F Progressive."

"Extremely poor communication with signing up for the policy through Bryce Markum. I spoke several times to the agent about what was needed on my policies; and he changed everything without my consent or knowledge; and I did not have the coverage I needed, asked for, and thought I paid for. I made several attempts to clarify what was on my policy and it felt like pulling teeth to get a response and clear answer. Communication was great during creating the policy and he was kind, but after what I was sent was incorrect, I couldn’t get it fixed- even after he originally assured me it was. This is very risky business!

I would encourage everyone to check their policies to make sure what they need and asked for is on there- this kind of error ends up being very costly if anything happens to you and you need your insurance."

"Was very understanding and most of all patient with me so I was able to save myself money and be protected at the same time! I felt like I was able to open up & explain some of the reason why I was having trouble understanding everything and making sure got the best savings! I appreciate you Bryce"

"Very professional and polite very helpful and explains every detail"

"Both Cole and Samantha are both awesome knowledgeable professionals and offered excellent customer service! Highly recommend Jeff Burtis State Farm agency!"

"I worked with Robyn, Peyton, and Samantha. They made things easy and were very nice. I haven't had any problems working with this office and enjoy the fact that they explain things to me in a way that I can understand it. Thank you so much ladies!"

"He was very knowledgeable about everything from the cars to house. I greatly appreciate Bryce’s insight"

"Bryce was an awesome guy who helped me get the best insurance he was so friendly that I trust hin with any questions"

"Brice is very professional and easy to work with."

"I worked with Nick and Samantha and honestly speaking the conversations I had with them about my policy and potential savings was the greatest conversation I ever had in my life regarding insurance. I am not exaggerating at all when I say Nick taught me a-lot about insurance as we talked for almost 2 hours. I had travelers insurance, then safeco(which turned fully liberty mutual) and I never thought I would find an insurance company that is right for me. Well, I believe I found that company, I have not submitted a claim so I can’t speak to how they respond until that I have an unfortunate event. However, with how much I save and with how many programs they have that can help you save even more money and potentially make some in the future, I think I will be with them for quite awhile. Thank you Nick, And Samantha. S/o Jeff!"

"Braden McIntyre is a pro at coverage and service...keep it going!"

"Bryce Markum really knocked it out of the park for me. Great savings, with one of the best customer service interactions I have ever had. Started out with just car insurance, but will be insuring everything else with them as well."

"Bryce was friendly, knowledgeable and save me a ton even after the add-ons! The process was smooth and only took about 20 minutes and I was good to go. Thanks."

"Bryce was awesome and very helpful!!"

"Misty did a great job helping me with my homeowners insurance. She explained everything well and made sure I was getting a fair price. She is great to work with. Excellent job"

"Ran my information and sold it without my permission"

"Super friendly, helpful and easy to update my policy!"

"Connie was extremely helpful and pleasant. She made me feel at ease. I really appreciate it."

"State Farm met my needs and really helped me out. Thank you Bryce, Andrea, and Samantha!"

"Gabriella is great - very helpful and quick responses. She also remembers to follow up if she says she will do so. Very appreciative of her help!"

"I switched from USAA to state farm. Im so glad I did. I saved over 100 dollars a month with the same amount of coverage. Samantha Collins and Jeff Burtis made switching easy and the the quality of customer service thus far is leagues ahead of USAA."

"I stopped in the Jeff Burtis - State Farm on War Memorial Dr. in Peoria Illinois today. And the minute I walked in Tristan greeted me and was so friendly and attentive. I told him I needed a new, Drive Safe and Save monitor, thingy, lol. He said, Yes mam I will get that for you. I asked him if he would put it in my car and set it up for me because I didn't know how. He said, Absolutely I'd be happy to, no problem. We went out to my car and he installed the newest State Farm app and got it all set up for me! He was so helpful, kind, knowledgeable and professional. I can't begin to say enough good about Tristan! I was so pleased with the service he gave me today! He made my day! I was so happy he got it taken care of for me. I am not smart technologically, and he was great at it, and got it done very quickly. I definitely give Tristan, 5 Stars for his Great Customer Service. State Farm, is very lucky to have Tristan, I Highly Recommend him. Once again, I want to say,
Thank you Tristan, and State Farm for the Wonderful Customer Service, you have with Tristan. It was a great experience,I couldn't be happier.
Elaine Thompson"