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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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DeAnna Evans

April 17, 2025

5  out of  5
rating by DeAnna Evans
"I just love Jacob he helped me get insurance cheaper he help my daughter get insurance cheaper he is so kind and courteous and extremely helpful he needs a raise because he is the best and I’m gonna refer all my friends that need car insurance to him from this day forward. He stayed in contact with my daughter so she could save on insurance and he stayed in contact with me when I have questions about my policy or him helping me with my policy. He’s the best"
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Frank Smith

April 17, 2025

5  out of  5
rating by Frank Smith
"Misty was amazing! Very helpful and quick to respond."
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Denise Rowling

April 15, 2025

5  out of  5
rating by Denise Rowling
"My experience with Cameron was very knowledgeable. He went through the whole process with me and I thank him for it for being considerate and knowing his job thank you, Cameron."
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Halina Vogel

April 11, 2025

5  out of  5
rating by Halina Vogel
"It was good"
We responded:
"Thanks for the awesome rating, Halina! We take pride in providing great insurance in Peoria, Illinois for auto, home, life, and everything else you need to protect what matters most."
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Alexandria Contes

April 9, 2025

5  out of  5
rating by Alexandria Contes
"My insurance company was changing ownership and coverage so I had to find a new place to cover all new policies together. The Quote Wizard Master (Bryce Markum) at State Farm responded promptly to an online inquiry. He provided quotes to me and my partner for home and multiple auto coverage. After a call getting to know each other and reviewing what we needed, he sent updated quotes immediately! He explained the process, set clear expectations, and helped us both make a quick and seamless transition. Overall, it was a true pleasure working with Bryce! He is extremely personable and a good listener with great follow-through skills! I feel like I not only have a new agent but also a new friend. Thank you, Quote Wizard Master!!! Alex"
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Drue Kelly

April 9, 2025

5  out of  5
rating by Drue Kelly
"Great experience! Had a chip in our windshield on our Chevy truck. Called State Farm agent in morning - windshield repaired in afternoon on same day. Couldn’t ask for better service!!"
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Bart Goddard

March 26, 2025

5  out of  5
rating by Bart Goddard
"Great service 5 star"
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Hooked Crochet Co

March 11, 2025

5  out of  5
rating by Hooked Crochet Co
"Five stars for Bryce! My wife and I have been shopping for car insurance for several days, find nothing less than $260 a month. I done a quote on State Farm (after being referred by my sister) and couldn't quite figure it out. Called the customer service number, and Bryce picked up. He helped me finish my quote and got me an AMAZING price! Honestly still in shock at how good the price is. He took his time, informed me of all the details, and had me insured in less than 10 minutes. Thank you so much, Bryce!!"
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Marina H.

March 10, 2025

5  out of  5
rating by Marina H.
"Thank you Xay for your assistance with purchasing car insurance. It was easy and very fast."
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Modmotor

March 6, 2025

5  out of  5
rating by Modmotor
"Always wonderful people answering the phones and never felt like a bother. Gabriella is one of the best there. Always super helpful and always in good spirits!!"
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Romel Jeffro

March 5, 2025

5  out of  5
rating by Romel Jeffro
"Alex was the greatest agent to have that dude is awesome and we had a great conversation great guy. If u ever need anything just ask for ALEX"
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Oscar Duran

February 26, 2025

5  out of  5
rating by Oscar Duran
"I was looking for affordable automotive insurance and a friend of mine recommended to this state farm agency overall they are really nice people that want to genuinely help you unlike other insurance carriers, Jeff and Samantha are really great at helping you get what your looking for in an insurance to call home for you health and automotive needs definitely sign with State Farm!"
We responded:
"Thank you, Oscar, for your wonderful feedback! I'm happy to know that you found our team, including Samantha, helpful in meeting your insurance needs. It's great to hear that you feel at home with us for your insurance. If you have any questions or need further assistance, please don't hesitate to reach out. We're here to help!"
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004allen004

February 25, 2025

5  out of  5
rating by 004allen004
"Nick was so easy to talk with he was very calm answered all my questions spent a lot of time with me on the phone I caught my self thinking I like this guy I want to buy something from him so I did I bundled my home and auto"
We responded:
"Thank you so much for your wonderful feedback! I'm delighted to hear that Nick made your experience so positive and enjoyable. It's fantastic that you decided to combine your insurance policies with us. If you have any more questions, feel free to reach out. We're here to help!"
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Cassandra Cooperider

February 25, 2025

5  out of  5
rating by Cassandra Cooperider
"Xay was incredibly personable and knowledgeable, making the entire insurance process seamless. He took the time to walk me through the insurance requirements for the next stage of our life—our new home and new car—ensuring I understood all my options. Everything went smoothly, and I was able to save significantly, securing coverage for both of our cars at a payment lower than what I was previously paying for just one. Highly recommend working with him!"
We responded:
"Thank you, Cassandra, for sharing your experience! I'm happy to hear that Xay made the insurance process smooth and informative for you. It's wonderful that you were able to secure coverage for both cars at a lower payment. Your recommendation means a lot to us. If you have any questions or need further assistance, feel free to reach out to our office anytime."
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Ron Yattoni

February 24, 2025

5  out of  5
rating by Ron Yattoni
"Misty provided very good customer service. She was a pleasure to work with."
We responded:
"Thank you, Ron, for your wonderful feedback! I'm happy to hear that Misty provided you with excellent customer service and made your experience enjoyable. If you have any further questions or need assistance, feel free to reach out to our office. We're here to help!"
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Jasmine Coleman

February 24, 2025

5  out of  5
rating by Jasmine Coleman
"The agent Drew was such a pleasure to work with. He answered all my questions and made me feel like he cared. Very helpful detailed and has patience what a combination."
We responded:
"Thank you, Jasmine, for sharing your experience! I'm happy to know that Drew was able to assist you with such care and patience. It's wonderful to hear that he provided detailed help and made you feel valued. If you need further assistance, please don't hesitate to reach out to our office."
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Sydney burtis

February 22, 2025

5  out of  5
rating by Sydney burtis
"Hayden is wonderful to work with!!!"
We responded:
"I'm happy to hear that you had such a positive experience with Hayden! Our team is dedicated to providing excellent service, and it's great to know Hayden made a wonderful impression. If you have any questions or need further assistance, feel free to reach out to our office. We're here to help!"
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Alexandra Baylon

February 21, 2025

5  out of  5
rating by Alexandra Baylon
"Jeff was great! He made the process super easy and was very patient with me."
We responded:
"Thank you, Alexandra! I'm glad to know that we could make the process easy for you and provide the patience you needed. If you have any more questions or need assistance in the future, feel free to reach out."
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Logan Cole

February 21, 2025

5  out of  5
rating by Logan Cole
"Hayden was a great help to me. He was very knowledgeable with all of the questions I asked! 10/10 would recommend!"
We responded:
"Thank you, Logan! I'm happy to hear that Hayden was able to assist you effectively and answer all your questions. We appreciate your recommendation and are here for any future insurance needs you may have. Feel free to reach out anytime!"
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Josh Gardner

February 21, 2025

5  out of  5
rating by Josh Gardner
"Jacob was an excellent help when getting my auto insurance figured out. He knew the right plan for me and made the process smooth."
We responded:
"Thank you, Josh, for sharing your experience! I'm happy to hear that Jacob was able to assist you effectively with your insurance needs and make the process smooth. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
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Jordan Thousand

February 20, 2025

5  out of  5
rating by Jordan Thousand
"Like a good neighbor Jake from State Farm was there. You want to talk about an absolute boss when it comes to giving great service & updates daily on issues I have. Jacob Gardner is the best agent I've worked with in the last 10 years of going through insurance companies he helped me with auto , home, & life insurance. Got me a once in a lifetime bundle deal so I can live stress free knowing that me & my family are covered no matter what life throws at us. I am very appreciative of Jacob & all of his hard work! Definitely contact Jake from State Farm if you need a trusting helping agent!"
We responded:
"Thank you, Jordan, for sharing your experience! I'm happy to hear that Jacob has been able to assist you with such dedication and expertise. It's wonderful to know that you feel secure with the coverage he provided for you. Your recommendation means a lot, and we're here to help with any future needs or questions."
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ralph jon

February 20, 2025

5  out of  5
rating by ralph jon
"Jacob Gardner is incredible to work with! He’s helped me out repeatedly. Jacob solved all of my issues and has even helped me after work hours on multiple occasions. Jacob — he said some of his friends call him Jake or JG, guy has such a great personality — is always quick to respond. Super grateful for him and the rest of the Jeff Burtis team! Can’t recommend them enough!"
We responded:
"Thank you, Ralph, for sharing your experience! I'm happy to hear that Jacob has been such a great help to you, even going the extra mile after hours. His dedication and quick responses truly make a difference. We're grateful to have him as part of our team. If you ever need anything else, feel free to reach out to us anytime!"
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Pat Oberlander

February 20, 2025

5  out of  5
rating by Pat Oberlander
"I like being able to call in and make a payment over the phone. Misty made that quick and easy for me. Thank you!"
We responded:
"Hello Pat, thank you for the five-stars and for choosing our agency for your insurance needs. Providing excellent service and ensuring you have the right coverage is our top priority. We are here to help you and your family protect what matters most. If you have any questions or need further assistance, please don't hesitate to reach out. Jeff Burtis - State Farm Insurance Agent, Peoria, IL"
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Janeth Jackson

February 20, 2025

5  out of  5
rating by Janeth Jackson
"Hayden was great very informative and he explained and answered all questions I had for him. The experience with Hayden was a good one. Hayden is the best"
We responded:
"Thank you, Janeth, for sharing your experience! I'm happy to hear that Hayden provided you with clear and informative assistance. It's wonderful to know that he was able to answer all your questions. If you have any more inquiries or need further assistance, feel free to reach out to our office anytime."
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Tina Ritz

February 19, 2025

5  out of  5
rating by Tina Ritz
"Misty was very sweet"
We responded:
"Thank you, Tina! I'm glad to hear that Misty made a positive impression. We're grateful to have her on our team. If you have any questions or need assistance, feel free to reach out to our office!"