State Farm® Insurance Agent Jeff Burtis

"Gabriella Hawkins part of the Customer Care Team did an amazing job assisting me with my questions and concerns today in regard to my claim. She actually listens to you and tries to get to the bottom of things which is wonderful. I would highly recommend Gabriella as an outstanding employee as she accomplished more in 30 minutes than others did in 20 days. Thank you for all of your hard work we appreciate it greatly as you didn’t dismiss our concerns at all. You were willing to find a solution and get to the bottom of things."

"Peyton from State Farm was absolutely amazing! She worked with me through some tough times and was always patient, understanding, and willing to help. She went above and beyond to make sure I was taken care of and even helped me save money by bundling both of my cars together.

What really stood out to me was how she took the time to explain everything clearly and find options that actually worked for my situation. I never felt pressured or like I was just another customer. Peyton genuinely cared about helping me, and that made a huge difference.

If you’re looking for someone who is professional, helpful, patient, and truly goes the extra mile, I definitely recommend working with Peyton at State Farm. She deserves all the recognition for the way she treats her customers!"

"McCaulie was extremely helpful and assisted me to get setup with my plan. She made it a very easy and seamless experience."

"Took time to make sure everything I needed I received. Kept me informed of details."

"Working with Misty at Jeff’s office has been great! Always a pleasure to work with her and Jeff’s team. Highly recommended!!"

"Called to ask for an updated document and was accommodated immediately. Great service."

"Jeff is a great guy, very competent and honest. Not to mention an all around sweet guy. Thank you for saving me from previous insurer."

"Misti is always very pleasant to speak with and she takes care of us every time we call in or need anything. Definitely the best insurance experience we have ever had"

"Switched to this agency and am very pleased so far. Not only are they saving me money but you get a welcome call and made to feel appreciated that you chose them."

"Shoutout to Bryce M. for the outstanding service and personality. 5/5"

"Very nice polite and cordial.
Easy to deal with. I would recommend Jeff Burtis, state farm insurance agency to anyone!"

"As a rental property owner I am very disappointed and DO NOT RECOMMEND THIS OFFICE! We received a request to replace our roof and no further details were provided. After replacing our roof, we received no further directions and then our rental dwelling policy was canceled. My husband was working with Gloria from Jeff's office and after more than a month still no update. We provided them documentation demonstrating the roof replacement and still no coverage after more than a month. Our mortgage company is trying to replace our insurance. Very disappointed with this agent and it's office."

"Samantha was super helpful answering my questions. Thank you!"

"I'm astonished at the affordable rate I got for my teenage driver and also at how swift and easy Bryce made the entire process. I really appreciate the patience and knowledge he handled all my questions with.
Additionally, the welcome call from Peyton was incredibly helpful. Thank you Peyton for the warm welcome and the friendly interaction! This has been a splendid customer experience!"

"Renee Gas is THEE BEST !"

"I had an excellent and professional experience with Peyton Jenkins! She is valuable member of your team."

"We couldn’t ask for a better sales rep. Not only did Dom listen to our needs, and get us outstanding coverage, but he also saved us money in the process. If you need insurance or unhappy with your current coverage, talk to Dom. You won’t regret it!"

"I was very happy with the agent Alex he was very professional and patient with me and made it easy and affordable. Thank you again for your agents time"

"Great Customer Service! Everyone has always been fast with the policy changes I’ve needed"

"Dax was fantastic to work with and Peyton was a delight to talk to. They got me the best deal as I’ve been shopping around for insurances AND bundled so many things for me. Great start to moving to Chicago."

"Friendly staff. Quick service. Misty was great resolving my issue over the phone."

"Very nice and pleasantly surprised"

"I am a first time driver in my family and have had the worse luck when it comes to cars. This was my first time to finally just talk to an agent to see what I can do to lower my rate. Progressive was way too greedy and I couldn’t do it after some financial issues has come up (medical that delayed my work ethic). Bryce Markum was an outstanding person! I can say he lowered my rate tremendously! I was truly blown away and taken aback by how much a difference he was able to make. Lastly, he had a phenomenal customer service tone and demeanor, not dry and dull personality. He made it easy and comfortable to talk to as someone who has very bad social skills!!

HIGHLY RECOMMEND!

10/10

F Progressive."

"Was very understanding and most of all patient with me so I was able to save myself money and be protected at the same time! I felt like I was able to open up & explain some of the reason why I was having trouble understanding everything and making sure got the best savings! I appreciate you Bryce"

"Very professional and polite very helpful and explains every detail"