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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dominic Schank

January 10, 2025

5  out of  5
rating by Dominic Schank
"Nothing but amazing things to say about Jeff Burtis and his team. They are very knowledgeable and helpful anytime I come with questions. Had the please to work with Xay recently and he was fantastic. Can’t imagine working with anyone else to handle my insurance needs. Shout out to Xay and the entire Jeff Burtis team. Thank you. 🙌🏾"
We responded:
"Thank you, Dominic, for your wonderful feedback! I'm happy to know that our team, especially Xay, has been able to assist you with your insurance needs. Your appreciation means a lot to us, and we're grateful to have you with us. If you ever have more questions or need further assistance, don't hesitate to reach out. We're here to help!"
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Idan Peysachovich

January 10, 2025

5  out of  5
rating by Idan Peysachovich
"Received great service from Andrea Thanks !"
We responded:
"Thank you, Idan, for your feedback! I'm glad Andrea provided you with great service. If you have any more questions or need assistance in the future, feel free to reach out to our office. We're here to help!"
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Geraldine Cross

January 9, 2025

5  out of  5
rating by Geraldine Cross
"Very professional and knowledgeable. Pleasant and answered all questions."
We responded:
"Thank you, Geraldine, for your wonderful feedback! I'm glad to know you found our service professional and knowledgeable. It's great to hear that all your questions were answered pleasantly. If you have any more questions or need assistance in the future, feel free to reach out. We're here to help!"
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Tony Rod

December 20, 2024

2  out of  5
rating by Tony Rod
"The Springfield office wasn't helpful at all. Called the Peoria office and the lady there answered all my questions to my satisfaction. I'm considering switching to another agent."
We responded:
"Hi Tony, Thank you for taking the time to share your feedback. We truly value your business and are sorry to hear about your recent experience with our Springfield office. Please know that we’ve taken steps to ensure our entire team is equipped and readily available to assist with any questions or concerns moving forward. We’re committed to providing the level of service you deserve and would greatly appreciate the opportunity to discuss this further to regain your confidence. Please don’t hesitate to reach out if there’s anything we can do to assist. - Jeff"
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Mike Stoll

November 21, 2024

5  out of  5
rating by Mike Stoll
"Best customer service of any agency ever. Kudos to Samantha and Nicole. Very well run agency"
We responded:
"Mike, thank you for your fantastic review! I'm glad to hear that you had such a positive experience with our agency. Samantha and Nicole are indeed valuable members of our team, and it's wonderful to see their hard work recognized. We're grateful for your kind words and look forward to continuing to provide excellent service. If you ever need anything, don't hesitate to reach out. - Jeff Burtis - State Farm Insurance Agent, Peoria, IL"
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The Phoenix

November 19, 2024

5  out of  5
rating by The Phoenix
"Andi was very helpful and informative with all of the information and my customer service was fantastic!"
We responded:
"Andi is indeed a valuable member of our team, and I'm glad she could provide you with such helpful and informative service. We're happy to know you had a fantastic customer service experience. If you have any further questions or need assistance in the future, feel free to reach out! - Jeff Burtis - State Farm Insurance Agent, Peoria, IL"
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dame 4real

November 19, 2024

5  out of  5
rating by dame 4real
"Dax got me auto renters and life. Great Job! Got me a better rate than the one I had. Thx"
We responded:
"Dame, thank you for your review! I'm glad Dax was able to assist you with auto, renters, and life insurance, and that we could offer you a better rate. We appreciate your trust in our team. If you have any further questions or need assistance, feel free to reach out anytime. - Jeff Burtis - State Farm Insurance Agent, Peoria, IL"
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Chelsea Smith

November 18, 2024

5  out of  5
rating by Chelsea Smith
"Representative was polite and very helpful. She took time out to look at my policy and explained the charges."
We responded:
"Chelsea, thank you for your wonderful review! I'm happy to know our representative was able to assist you with your policy and provide clear explanations of the charges. We appreciate your feedback and are here for any future questions or needs you may have. - Jeff Burtis - State Farm Insurance Agent, Peoria, IL"
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Marilyn Sharar

November 2, 2024

4  out of  5
rating by Marilyn Sharar
"Although I don't agree at all with the continuous rising cost of literally EVERYTHING including the cost of Insurance..I am satisfied that State Farm will take care of "My needs" when I need it."
We responded:
"Marilyn, thank you for sharing your thoughts! I understand your concerns about the rising costs of insurance and other expenses. I'm glad to know that you feel confident in State Farm's ability to meet your needs when it matters most. If you ever have any questions or need further assistance, our office is here to help. - Jeff Burtis - State Farm Insurance Agent, Peoria, IL"
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Kelli Deister

October 25, 2024

5  out of  5
rating by Kelli Deister
"EXCELENT SERVICE !"
We responded:
"Kelli, Thank you for your wonderful feedback! We're happy you received excellent service. If you ever need anything else, feel free to reach out. - Jeff Burtis - State Farm Insurance Agent, Peoria, IL"
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Stephen Tiley

October 24, 2024

5  out of  5
rating by Stephen Tiley
"Wonderfully service."
We responded:
"Stephen, thank you for your wonderful review! I'm glad you had a positive experience with our service. If you ever need anything in the future, don't hesitate to reach out. - Jeff Burtis - State Farm Insurance Agent, Peoria, IL"
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Nancy Schmidt

October 23, 2024

5  out of  5
rating by Nancy Schmidt
"I needed some help, with a policy.....Daniel Weiss took care of everything, promptly. He even followed-up with me, after the fact. I appreciate all he did and his being so professional!"
We responded:
"Nancy, thank you for sharing your experience! I'm glad Daniel was able to assist you promptly and follow up afterward. His professionalism is something we truly value. If you need any further assistance, we're here to help. - Jeff Burtis - State Farm Insurance Agent, Peoria, IL"
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Timothy Lofky

October 22, 2024

5  out of  5
rating by Timothy Lofky
"Daniel put me at ease with my water damage that had occurred in the last couple days. It has been a stressful 24 hours but a 20 minute conversation and it felt like a weight was lifted off my shoulders"
We responded:
"Timothy, I'm so glad Daniel was able to help you with your water damage situation. It's wonderful to know that a short conversation could ease your stress and lift that weight off your shoulders. We're always here to support you with any concerns you might have. Thanks for sharing your experience! - Jeff Burtis - State Farm Insurance Agent, Peoria, IL"
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Ej Rodriguez

October 21, 2024

5  out of  5
rating by Ej Rodriguez
"Jeff represent his daddy very well.He was very polite and very helpful.I actually got the insurers because of that.We need more people like him"
We responded:
"Ej, thank you for your kind words! I'm glad Jeff could assist you so well. It's wonderful to know his politeness and helpfulness made a difference in your decision. We truly appreciate your support and look forward to continuing to serve you. If you ever need anything, don't hesitate to reach out. - Jeff Burtis - State Farm Insurance Agent, Peoria, IL"
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Sabrina Darnell

October 11, 2024

5  out of  5
rating by Sabrina Darnell
"Samantha was amazing! She explained everything to me perfectly! I understand a little more about my insurance now. Why don't more insurance companies have a welcome person?"
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Barry Woodruff

October 10, 2024

5  out of  5
rating by Barry Woodruff
"He was very knowledgeable, kind and considerate, did in no means rush or hurry me up in any way. Very professional agent. Glad to be aboard."
We responded:
"Barry, thank you for your kind words and for sharing your experience! I'm glad you found our service knowledgeable, kind, and considerate. It's important to us that you never feel rushed and receive professional assistance. Welcome aboard! If you ever need anything, feel free to reach out. - Jeff Burtis - State Farm Insurance Agent, Peoria, IL"
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Victoria

October 10, 2024

5  out of  5
rating by Victoria
"Hello happy Thursday I pray all is well with you and your team. Today started off with and amazing State Farm agent called Danielle, not only did he take my payment and was very patient and polite but he also went above and beyond his job with uplifting my spirits today. I am happy and bless to know you have another amazing team member who care about his customers and to do everything to achieve there needs in anyway shape or form this is why i always stay with State Farm because of people like Danielle"
We responded:
"Victoria, thank you for your wonderful review! I'm glad to hear that Danielle made such a positive impact on your day. It's great to know that his patience, politeness, and uplifting spirit contributed to your satisfaction. We truly value having team members like Danielle who go above and beyond for our customers. If you ever need anything else, don't hesitate to reach out. - Jeff Burtis - State Farm Insurance Agent, Peoria, IL"
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Deborah Goode

October 9, 2024

5  out of  5
rating by Deborah Goode
"Fast and he helped me choice insurance that I'm satisfied thanks state farm"
We responded:
"Deborah, I'm glad to hear you're satisfied with the insurance choice we helped you with! It's always our goal to provide fast and efficient service. Thanks for choosing State Farm! - Jeff Burtis - State Farm Insurance Agent, Peoria, IL"
Profile photo of Prophetess Debora DeWitt

Prophetess Debora DeWitt

October 9, 2024

5  out of  5
rating by Prophetess Debora DeWitt
"It was a pleasure to speak to Andrea because she took time to help me understand the billing cycle and she was genuinely interested in helping me with solutions"
We responded:
"Thank you, Debora, for your wonderful review! I'm glad Andrea was able to assist you with understanding the billing cycle and provide helpful solutions. We appreciate your kind words and are always here to help with any future needs! - Jeff Burtis - State Farm Insurance Agent, Peoria, IL"
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Marcelle Taylor

October 4, 2024

5  out of  5
rating by Marcelle Taylor
"Daniel was kind and assured I received my documents via email"
We responded:
"Marcelle, thank you for your review! I'm glad Daniel could assist you and ensure you received your documents. We appreciate your feedback and are here for any future needs! - Jeff Burtis - State Farm Insurance Agent, Peoria, IL"
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Dorcas Mathe

October 1, 2024

5  out of  5
rating by Dorcas Mathe
"Xay was very helpful to help me with my new auto insurance. I will definitely recommend you."
We responded:
"Dorcas, Thank you for your wonderful review! I'm glad to hear that Xay was able to assist you with your new auto insurance. We appreciate your recommendation and are here for any future needs you may have. - Jeff Burtis - State Farm Insurance Agent, Peoria, IL"
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Gailya Watson

September 19, 2024

5  out of  5
rating by Gailya Watson
"Robyn was absolutely outstanding. She was patient and listened to what our needs were as well as offered a number of solutions."
We responded:
"Gailya, thank you for your wonderful review! I'm glad to hear that Robyn provided such outstanding service. Her patience and ability to listen and offer multiple solutions are qualities we truly value in our team. If you have any further needs or questions, our office is always here to help! - Jeff Burtis - State Farm Insurance Agent, Peoria, IL"
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Katie Martin

September 18, 2024

5  out of  5
rating by Katie Martin
"Drew is so helpful and polite!! 10/10 service. Thank you!"
We responded:
"Katie, thank you so much for your wonderful review! I'm glad to hear that Drew was able to provide such helpful and polite service. We appreciate your feedback and look forward to assisting you with any future needs. - Jeff Burtis - State Farm Insurance Agent, Peoria, IL"
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Kimberly Kuswik

September 16, 2024

5  out of  5
rating by Kimberly Kuswik
"Very knowledgeable! Loved talking with Robyn.She answered all my questions. And helped me to be insured properly."
We responded:
"Kimberly, thank you for your wonderful review! I'm glad Robyn was able to assist you with all your questions and ensure you are properly insured. We appreciate your trust in our team and are here for any future needs you may have. - Jeff Burtis - State Farm Insurance Agent, Peoria, IL"
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Pam Lucero

September 11, 2024

5  out of  5
rating by Pam Lucero
"Friendly, knowledgeable and professional!! 2 Thumbs up 👍👍"
We responded:
"Pam, thank you for the fantastic review! I'm glad you found our team friendly, knowledgeable, and professional. Your support means a lot to us. If you ever need anything, we're here to help. - Jeff Burtis - State Farm Insurance Agent, Peoria, IL"