Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Emily Pfiffner

Emily Pfiffner

May 1, 2026

5  out of  5
rating by Emily Pfiffner
"State Farm met my needs and really helped me out. Thank you Bryce, Andrea, and Samantha!"
Profile photo of Anthony

Anthony

April 27, 2026

5  out of  5
rating by Anthony
"Very understandable very helpful helped me saved the most money while still making sure it’s comfortable with me!"
Profile photo of Sabrina Anderson

Sabrina Anderson

April 23, 2026

5  out of  5
rating by Sabrina Anderson
"Brice is amazing and the best he definitely goes above and beyond to get every customer the best rates."
Profile photo of Michele L

Michele L

April 21, 2026

5  out of  5
rating by Michele L
"Gabriella is great - very helpful and quick responses. She also remembers to follow up if she says she will do so. Very appreciative of her help!"
Profile photo of Maria Licci

Maria Licci

April 20, 2026

5  out of  5
rating by Maria Licci
"Really good customer service."
Profile photo of Jpizzicar

Jpizzicar

April 9, 2026

5  out of  5
rating by Jpizzicar
"I switched from USAA to state farm. Im so glad I did. I saved over 100 dollars a month with the same amount of coverage. Samantha Collins and Jeff Burtis made switching easy and the the quality of customer service thus far is leagues ahead of USAA."
Profile photo of Elaine Thompson

Elaine Thompson

April 8, 2026

5  out of  5
rating by Elaine Thompson
"I stopped in the Jeff Burtis - State Farm on War Memorial Dr. in Peoria Illinois today. And the minute I walked in Tristan greeted me and was so friendly and attentive. I told him I needed a new, Drive Safe and Save monitor, thingy, lol. He said, Yes mam I will get that for you. I asked him if he would put it in my car and set it up for me because I didn't know how. He said, Absolutely I'd be happy to, no problem. We went out to my car and he installed the newest State Farm app and got it all set up for me! He was so helpful, kind, knowledgeable and professional. I can't begin to say enough good about Tristan! I was so pleased with the service he gave me today! He made my day! I was so happy he got it taken care of for me. I am not smart technologically, and he was great at it, and got it done very quickly. I definitely give Tristan, 5 Stars for his Great Customer Service. State Farm, is very lucky to have Tristan, I Highly Recommend him. Once again, I want to say, Thank you Tristan, and State Farm for the Wonderful Customer Service, you have with Tristan. It was a great experience,I couldn't be happier. Elaine Thompson"
Profile photo of Carol Brewster

Carol Brewster

March 31, 2026

5  out of  5
rating by Carol Brewster
"Thank Tristan for getting proof of insurance to my employer right away. I needed that. Also thanks to Cole for helping me to find this place to write it up. Good young men work here."
Profile photo of Logan Miller

Logan Miller

March 20, 2026

5  out of  5
rating by Logan Miller
"My wife and I have loved our experience with Cole Morton. He is an expert and really helped us navigate the process. Helped us save a ton too!"
Profile photo of Ian Mellendorf

Ian Mellendorf

March 19, 2026

5  out of  5
rating by Ian Mellendorf
"Tristen Doyle Was awesome to work with. Help with everything that I need done. If get a chance to talk and do a policy he can help and get you the best rate."
Profile photo of Taylor Devos

Taylor Devos

March 19, 2026

5  out of  5
rating by Taylor Devos
"We worked with Cole Morton and our experience has been amazing. He was able to get us deals on our car insurance as well as our home insurance. He’s always available to answer any questions we might have as well!"
Profile photo of Carson Forbes

Carson Forbes

March 19, 2026

5  out of  5
rating by Carson Forbes
"Absolutely loved the service I received from Cole Morton. This is my first time having to buy my own insurance and he was super helpful and knowledgeable. He got me a great price on my car insurance and told me all about the benefits of bundling home and auto. Saved me tons of money on my home insurance as well!!"
Profile photo of Tori Nicholson

Tori Nicholson

March 19, 2026

5  out of  5
rating by Tori Nicholson
"This office is always extremely helpful and attentive. They always go above and beyond! Andrea is a consummate professional. She is so patient, attentive and knowledgeable. She’s so polite, and very helpful. She takes the time to listen, answer my questions, and provide me with the best options for my situation. I can’t say enough great things about my experience!"
Profile photo of Shelly Z

Shelly Z

March 13, 2026

5  out of  5
rating by Shelly Z
"Andrea is super sweet, helpful, and awesome. I have had nothing but great help from this office whenever I call them."
Profile photo of Marilyn Eberly

Marilyn Eberly

March 10, 2026

5  out of  5
rating by Marilyn Eberly
"Tristen was the best help."
Profile photo of Early Cuyler

Early Cuyler

March 6, 2026

5  out of  5
rating by Early Cuyler
"Samantha and dax were amazing! They helped get the best deal for insurance and have been wonderful agents!"
Profile photo of Angelia Bosie

Angelia Bosie

February 26, 2026

5  out of  5
rating by Angelia Bosie
"Dax and Samantha were amazing on helping me get insurance. Definitely highly recommended"
Profile photo of Scythell Crouse

Scythell Crouse

February 18, 2026

5  out of  5
rating by Scythell Crouse
"State Farm has an agent name Cameron Griffin we discussed quote about auto insurance around December. The quote didn’t seem real at first I told Cameron I’ll call you the first of the year so it’s February and I called Cameron and the deal was still available now I’m with State Farm thanks to Cameron, He looks like he’s 12 but he a great agent THANKS AGAIN CAMERON! you are a haven sent"
We responded:
"Thank you, Scythell, for sharing your experience! I'm glad Cameron was able to assist you with your auto insurance needs and that everything worked out smoothly. We appreciate your trust in us and are here if you need anything else. Thanks for choosing us!"
Profile photo of Toby Cantwell

Toby Cantwell

January 30, 2026

5  out of  5
rating by Toby Cantwell
"Jeff and his staff have always been good neighbors and I just wanna say at this time thank you Jeff and all of your staff for being good neighbors !"
Profile photo of Jacob Warfield

Jacob Warfield

January 29, 2026

5  out of  5
rating by Jacob Warfield
"Jacob Gardner was extremely helpful with my recent claim. I highly recommend him for all your insurance needs."
Profile photo of Antone1 Murray

Antone1 Murray

January 20, 2026

5  out of  5
rating by Antone1 Murray
"Very helpful in response"
Profile photo of Chris Kummer

Chris Kummer

January 19, 2026

5  out of  5
rating by Chris Kummer
"Misty was very professional and got me the information I needed, right away.."
We responded:
"Thank you, Chris! I'm happy to hear that Gabriella promptly provided you with the information you needed. Our team is committed to delivering efficient service. If there's anything else we can assist you with, just let us know!"
Profile photo of Jordan Farris

Jordan Farris

January 16, 2026

5  out of  5
rating by Jordan Farris
"Gavin Brown will get you squared away the right way! Good guy and very helpful now I’m saving money !"
We responded:
"Thank you, Jordan! I'm happy to hear that Gavin was able to assist you effectively and help you save money. We appreciate your feedback and are always here to support your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Kigan Munoz

Kigan Munoz

January 8, 2026

5  out of  5
rating by Kigan Munoz
"Amazing experience would highly recommend Jeff Burtis and everyone on his team. Gavin Brown was my representative and was super easy and very affordable. Much better than any other company I’ve seen."
Profile photo of Bentley Bolen

Bentley Bolen

January 8, 2026

5  out of  5
rating by Bentley Bolen
"Great service and a good plan perfect for my needs. Gavin and Jeff were wonderful to work with."